亞馬遜常用郵箱

投訴的入口：
1.從AM后臺Contact Seller Support開case投訴， Report a violation https://sellercentral.amazon.com/hz/contact-us
2.以權利人身份投訴侵權 https://www.amazon.com/gp/help/reports/infringement
3.以買家身份test buy投訴 http://www.amazon.com/gp/help/reports/contact-us
第四個方法：品牌+律師信 專利+律師信 amazon exclusive 重度垂直的產品策略

賬戶出現問題審核郵箱：pq-review@amazon.co.uk
investigate@amazon.com
seller-evaluation@amazon

account-confirmation@amazon.com
cn-seller-verification-enquiry@amazon.co.uk

VE申請郵件：

vendorexpress@amazon.com

亞馬遜各站點績效團隊郵箱：用登錄郵箱使用英語發送。

US:seller-performance@amazon.com
UK:seller-performance@amazon.co.uk
FR:performance-vendeur@amazon.fr
DE:verkaeufer-performance@amazon.de
JP:alliance@amazon.co.jp
ES:performance-vendedor@amazon.es
IT:performance-venditore@amazon.itCA:seller-performance@amazon.ca

品牌：

copyright@amazon.com

知識產權侵權解決后撤訴

US:notice@amazon.com

UK:notice@amazon.co.uk

FR:notification@amazon.fr

DE:benachrichtigung@amazon.de

IT:notifica@amazon.it

ES:aviso@amazon.es

IN:notice@amazon.in
MX:notice@amazon.com.mx

賬號凍結后的余額處理：

payments-funds@amazon.com

店鋪被關閉貨款申訴郵箱：

US:merchant-reserve-inquiry@amazon.com

CA:payments-investigate@amazon.ca

UK:payments-investigate@amazon.co.uk

FR:investigation-amzpayments@amazon.fr

DE:payments-nachforschungen@amazon.de

IT:payments-investigate@amazon.it

ES:investigacion-pagos@amazon.es

IN:payments-investigate@amazon.in

MX:payments-funds@amazon.com.mx

受惡意攻擊或者敲詐郵件：
標題：「 abuse report」 + 「賣家店鋪名」發送到：investigate@amazon.com

產品質量（PQ）問題申訴 (例如產品被下架)：

US:seller-performance-policy@amazon.com

UK:seller-performance-policy@amazon.co.uk

FR:politique-performance-vendeur@amazon.fr

DE:verkaeufer-performance-richtlinie@amazon.de

IT:performance-venditore-politiche-di-condotta@amazon.it

ES:politicas-performance-vendedor@amazon.es

IN:seller-performance-policy@amazon.in
MX:politicas-performance-vendedor@amazon.com.mx

另附亞馬遜費用名稱匯總(以下鏈接需登陸賣家才能瀏覽)：
普通費用：

Subscription fee月租，即訂閱費，美國39.99美元
https://sellercentral.amazon.com/gp/help/200336920

Referral Fee傭金

https://sellercentral.amazon.com/gp/help/200336920

HighVolume Listing Fee大批量商品費用

https://sellercentral.amazon.com/gp/help/200336920

Per Item Fee按件收費，適用個人版

https://sellercentral.amazon.com/gp/help/200336920

Cost of Advertising廣告費用：

https://sellercentral.amazon.com/gp/help/201963330

相關費用，FBA Fulfillment Fees
https://sellercentral.amazon.com/gp/help/201112670

Returns Processing Fee退貨處理費，

https://sellercentral.amazon.com/gp/help/201112630

Refund Administration Fee退款管理費用，一般收取傭金的20%
https://sellercentral.amazon.com/gp/help/200336920

FBA Long-Term Storage長期儲存費用

https://sellercentral.amazon.com/gp/help/200684750

Inventory Storage Fee月度庫存儲存費用

https://sellercentral.amazon.com/gp/help/200612770

FBA Inventory Placement Service合倉費，即庫存配置服務費

https://sellercentral.amazon.com/gp/help/200735910

FBA removal order fees移除訂單費用

https://sellercentral.amazon.com/gp/help/200685050

Fulfillment Fees for Multi-Channel Fulfillment Orders訂單的配送費用

https://sellercentral.amazon.com/gp/help/201112650

FBA Prep Service和準備服務費用

https://sellercentral.amazon.com/gp/help/201023020

Unplanned Prep Services計劃外的服務費用

https://sellercentral.amazon.com/gp/help/201000230

RestockingFees補貨費或回倉費

https://sellercentral.amazon.com/gp/help/201725780

媒介商品相關資訊鏈接：

RentalBook Service Fee租賃圖書服務費，適用媒介商品

https://sellercentral.amazon.com/gp/help/200336920

Variable Closing Fee交易手續費，適用媒介商品

https://sellercentral.amazon.com/gp/help/200336920